Consultancy

Requirements Analysis

A new systems success will be defined by its ability to simplify and automate an organisation’s central business processes. Only through understanding what your business requires now, and what it is hoping to achieve can we begin to understand the exact solution you require.

Requirements and workflow analysis is a vital part of all new projects. Splash Solutions spend time exploring and defining current and potential business processes, the company’s internal structure, the desired business model to be put in place, client and prospect profiles, key products and service ranges.

After this analysis period, the client will be provided with a comprehensive report detailing Splash Solutions findings and the design for both the CRM solution and supporting applications. It is this document that will form the basis for the subsequent project, but also a fantastic reference guide and working document for the customer.

Customisation & Development

Once the design has been agreed, Splash Solutions will configure your selected software to ensure that final product fits your business perfectly. Introducing a new system can often be a significant and rather daunting change for a business. As such each project will be run following a staged approach, ensuring the involvement of key member of the customer team and the gradual introduction of new features and processes.

Our team of consultants will work both on the client site and remotely during the customisation stage. Where possible, all configuration will be done using the inbuilt application features and simple code. For more complex requirements, our development team can provide custom functionality and integrate your solution with existing business applications using both standard integration tools and custom .NET code.

Bespoke Development

Whilst the core product suite from Splash Solutions is extensive, to ensure a system fits each organisation perfectly, bespoke development is often required. Splash Solutions’ team of skilled developers can extended and develop the base platform of Dynamics CRM to fit each of our clients specific needs whether it be for new functionality or for simplicity of data entry.
All or development is undertaken in line with the applications SDK and Microsoft’s guidance ensuring that it is simply to support and adds no significant complication to the system in terms of maintenance and upgrade.

Project Management

The triumph of any system implementation is always directly linked to the way in which it is project managed. A smooth delivery that takes account of all party’s requirements and aims, and one that appropriately manages the introduction of the new application to the user group, will ultimately be a success. With our team of Prince II practitioners and with experience over 150 software implementation projects that range from a few days to over 2 years, Splash Solutions ensure each project is delivered with on time, on budget with minimal disruption and maximum success.